FAQ

Aircraft Antenna Satellite Searching Error

After installation of the standard payload bus mounting mechanism, Gobi GNSS antenna mounts, masts, and antennas, and Gobi, some users have experienced and Aircraft Antenna Satellite Searching Error.

To resolve this error:

1. Enable RTK on the aircraft.

2. Check the status of both aircraft antennas, ensuring each antenna is receiving similar number of satellite connections.

3. Disable RTK on the aircraft.

After power cycling the aircraft, this searching error should disappear. At this point, you can re-enable RTK if you choose to operate with RTK corrections (not necessary for Gobi operation/collection).

If the error is not resolved by enabling/disabling cycles of the RTK signal:

1. Move the Gobi GNSS antenna mounts in 1-2 inches from the edge of the rotor arm.

2. Check if the error persists or not.

If moving the antenna masts in slightly alleviates the issue, please contact [e-mail] as the SBG configuration will need a slight update.